"MASS PRODUCTION IS CRAFTSMANSHIP WITH THE DRUDGERY TAKEN OUT OF IT."

HENRY FORD

100 YEARS AGO, THE FIRST MOVING ASSEMBLY LINE FOREVER CHANGED THE WAY CARS WERE BUILT. TODAY, AUTOMATION IS THE ENGINE DRIVING A NEW INDUSTRIAL REVOLUTION.

WE'VE IMPLEMENTED SOPHISTICATED AUTOMATION, HAND-TAILORED AROUND THE COLLECTION MECHANISM WE'VE BEEN PERFECTING FOR FORTY YEARS. 

PARTNER THAT WITH A CONSTANT FOCUS ON COMPLIANCE WITH LOCAL, STATE, AND FEDERAL LAWS, GUIDELINES, AND REGULATIONS -- AND OUR FIRM HAS DEVELOPED A STAND OUT, SOPHISTICATED, 21ST CENTURY APPROACH TO A BUSINESS THAT PREDATES SHAKESPEARE'S MERCHANT OF VENICE.

CUTTING EDGE TECHNOLOGY

By investing in technology, and streamlining comprehensive automation systems, we've worked to eliminate the room for human error in an industry where even just an "innocent mistake" leaves the door open to liability for our practice and our clients. 

Our highly sophisticated and wholly specialized collection software allows for quick and effective responses to our clients' requirements for reporting, work standards, and billing.

It also guarantees we don't miss deadlines in an industry where time is of the essence. Every critical timeline is factored into the life of your file from the initial input of the debtor's demographics and balance.

We've also contracted with local and national companies that provide sophisticated access to digital databases that help us locate debtors, their employment, and their asset information -- expediting the satisfaction of our clients' judgments. 

 

COMPREHENSIVE TRAINING & CONTINUING EDUCATION

Priority one in our practice is comprehensive training and employee development. From our collectors and support staff to paralegals and attorneys, we ensure every member of our team has had rigorous onsite training and testing, preparing them for a wide range of calls and situations.

Our employees are trained in compliance with the Fair Debt Collection Practices Act, Fair Credit Reporting Act, Consumer Finance Protection Bureau Compliance & Policy Standards, the Telephone Consumer Protection Act, the Health Insurance Portability and Accountability Act, the Michigan Collection Practices Act, and the Michigan Consumer Protection Act, and attend continuing education courses throughout their career in our office.

In addition, we understand and study the laws that directly regulate your industry, from banking and finance to landlord-tenant law.